Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers


Now you can initiate an appeal or dispute online at

Magellan recognizes that as an in-network provider you have better things to do than to stand at the fax machine or wait on hold when you need to appeal a clinical decision or dispute a denied claim.

Now you can start an appeal or submit documents for a non-urgent appeal or dispute online at No need to call or fax us!

It's easy as 1-2-3:

  1. Sign in to
  2. Access the Submit an Appeal/Dispute Document app securely either from the My Authorizations or the My Claims section in the left-hand menu.
  3. Upload your document that pertains to the denied authorization or claim.

For urgent and expedited appeals/disputes: Contact the appropriate toll-free number for the member’s program; do not submit the information online.

For public sector plans: Follow the local program’s process for appeals and disputes; do not submit the information online.

This feature is not currently available to out-of-network providers.

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About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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