: Employer Plans Nationwide
EAP handbook supplement updated for 2020
In addition to a revised Magellan National Provider Handbook, you’ll find the current handbook supplement for Employee Assistance Program (EAP) providers – in effect for 2020 – on our provider website as well. If you serve Magellan EAP members, be sure to check out the following:
- Updates to the Introduction (provider training and information); Section 2 (referral expectations); and Section 6 (DOT-regulated cases).
- Changes to Appendix E for Federal Occupational Health (FOH). Note also that Magellan no longer manages the United States Postal Service EAP; we’ve removed all information specific to that plan from Appendix E.
Contracted providers serving EAP members must follow the policies and procedures outlined in this supplement, as well as those in the Magellan National Provider Handbook. Best practice? We strongly suggest reviewing these policies annually, at a minimum, to ensure you are in compliance.
You can find the EAP Provider Handbook Supplement and other EAP resources at MagellanProvider.com/EAP.