Magellan Health Services


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Welcome to the Magellan website.  This site is for Magellan members in Louisiana, their families and friends, and providers.  We serve thousands of members across the state.

URAC logo

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Quick Tips for Providers

Becoming a provider

Changing your provider agreement

New provider opportunities

Provider handbook

Permanent Supportive Housing

Learn about Permanent Supportive Housing, including how to apply for services.

Governance Board

Established by Magellan to offer community stakeholders a true voice and shared decision-making authority in shaping the vision, strategy, planning, decision-making and oversight of the statewide Louisiana program. 

Learn more about the Louisiana Governance Board.


Join our team!
Sign up for our email list (see Spotlight On section)

For Members

Provider Search

Provider Search


Louisiana Warmline

Getting Care

Getting Care

It is important for you to know what your behavioral health benefits are and how to use them. Learn about these services here.

Your Rights & Responsibilities

Prepare for Your Appointment


Do you have a complaint or grievance?

A complaint (grievance) is when you tell us that you are not satisfied with the services you received.  Click here to see how you can tell us.

Member Handbook

Member Handbook

We encourage you to make the best use of your Magellan plan. Your member handbook includes details about what is included in your benefits. It also tells you how we can help you.

For Providers

Providing Care

Providing Care

Click below for information designed to assist you in your treatment of Magellan members in Louisiana:

Getting Paid

Getting Paid

Check Claims (sign in required)

Submit Claims (sign in required)

Provider Manual

Claim Submission Options for Louisiana Providers



Magellan offers a variety of resources to our providers, including training events, e-courses, demos of our online tools, and more

Provider Training and Events

Louisiana Achieve Training

Online Training

Resiliency & Recovery E-Learning Center


Upcoming Events/Training

For All Stakeholders

May is National Mental Health Awareness Month!

May 1st - White Day!

Behavioral Health Awareness Rally at the State Capitol

May 8th - MY LIFE!

Youth Day at the Capitol

Tell Your Story of Peer Support

Using the hashtag #IGetSupportFrom, young adults will have the opportunity to share photos, videos, tweets, and status updates showing how peer support has helped them tackle challenges related to housing,  education, employment, and health care.

Use the hashtag in messages posted on Twitter, Facebook, Instagram or Tumblr.



For Providers

Sign up today!

Electronic funds transfer (EFT) – a fast and secure method to receive your payments.If you are not taking advantage of EFT, we strongly encourage you to sign up now – it’s quick and easy. See our provider website for details.

April 2014 issue of Partnership Provider News now available!


Magellan's Third Thursday Provider Calls:

Every Third Thursday, 12 noon to 1 pm

Call into 1-888-205-5513

Pass code:  827176

View our upcoming topic!

Have a question?  Providers can contact their assigned PRL directly, or call 1-800-424-4399 and ask to speak to today's on-call PRL.


Provider Training Dates Announced


Recovery & Resiliency
Recovery & Resiliency E-Learning Center

These free courses show how to give people the power to meet their behavioral health goals. They were developed by Magellan and other national behavioral health experts.

Family Members

Information for parents and family members of service recipients. Read More...

Quick Links

Video: LBHP Community & Provider Forums

Get Involved

Volunteer activities coming soon.

Spotlight On

Children's 2014 Behavioral Health Summit

June 6th, in Baton Rouge!

This event is for family members, youth, professionals and all stakeholders. 

Learn more.

Preventing Youth Suicide

Read about steps we can all take to protect our youth!

Children's Behavioral Heatlh

See what's happening for children in Louisiana!

Transforming a Behavioral Heatlh System

Meeting the needs of Louisiana!


Meet Magellan Behavioral Health in LA CEO Craig Coenson and CMO Dick Dalton


Click below to join our email list!

I'm a behavioral health consumer or interested community member

I'm a behavioral health provider

Email archive

Your Thoughts Matter


Share your opinions and feedback about Magellan of Louisiana.

Contact Us

Recovery & Resiliency


Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Promoting Choice

Learn about promoting choice, direction and control for those with serious mental illnesses.

Contact Info

Regular Business Hours: 8 a.m. - 6 p.m. CT
After Hours: 6 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free: 1-800-424-4399
TTY: 1-800-424-4416
Fraud & Abuse: 1-800-488-2917

For Magellan Providers
Email Us or Call the Provider Service Line 1-800-424-4396