Magellan Health Services

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Welcome to the Magellan website.  This site is for Magellan members in Louisiana, their families and friends, and providers.  We serve thousands of members across the state.

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Quick Tips for Stakeholders

New!  Judiciary Reference Guide

Becoming a provider

Changing your provider agreement

New provider opportunities

Provider handbook

Permanent Supportive Housing

Learn about Permanent Supportive Housing, including how to apply for services.

Governance Board

Established by Magellan to offer community stakeholders a true voice and shared decision-making authority in shaping the vision, strategy, planning, decision-making and oversight of the statewide Louisiana program. 

Learn more about the Louisiana Governance Board.

 

Join our team!
Sign up for our email list (see Spotlight On section)

For Members

Provider Search

Provider Search

Go

 

Louisiana Warmline


Getting Care

Getting Care

It is important for you to know what your behavioral health benefits are and how to use them. Learn about these services here.

Your Rights & Responsibilities

Prepare for Your Appointment

 

Do you have a complaint or grievance?

A complaint (grievance) is when you tell us that you are not satisfied with the services you received.  Click here to see how you can tell us.

Member Handbook

Member Handbook

We encourage you to make the best use of your Magellan plan. Your member handbook includes details about what is included in your benefits. It also tells you how we can help you.

For Providers

Providing Care

Providing Care

Click below for information designed to assist you in your treatment of Magellan members in Louisiana:

Getting Paid

Getting Paid

Check Claims (sign in required)

Submit Claims (sign in required)

Provider Manual

Claim Submission Options for Louisiana Providers

Training

Training

Magellan offers a variety of resources to our providers, including training events, e-courses, demos of our online tools, and more

Provider Training and Events

Louisiana Achieve Training

Online Training

Resiliency & Recovery E-Learning Center

Welcome

Upcoming Events/Training

For All Stakeholders 

Medicaid Transportation Call Center Changes

Subscribe to our monthly e-newsletter Louisiana's Behavioral Health - In the News! & community updates

 

For Providers

Special Training Opportunity for Qualified Providers

offered by LA-DHH, Office of Behavioral Health

 

New issue of Partnership Provider News now available! 

Not recieving our monthly e-newsletter Partnership Provider News, subscribe here.

Magellan's Third Thursday Provider Calls:

Every Third Thursday, 12 noon to 1 pm

Call into 1-888-205-5513

Pass code:  827176

View our upcoming topic!

Have a question?  Providers can contact their assigned PRL directly, or call 1-800-424-4399 and ask to speak to today's on-call PRL.

 

Provider Training Dates Announced

 


Recovery & Resiliency
Recovery & Resiliency E-Learning Center

These free courses show how to give people the power to meet their behavioral health goals. They were developed by Magellan and other national behavioral health experts.

Family Members

Information for parents and family members of service recipients. Read More...

Quick Links

Video: LBHP Community & Provider Forums

Get Involved

Volunteer activities.

Your Thoughts Matter

Feedback

Share your opinions and feedback about Magellan of Louisiana.

Contact Us

Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Promoting Choice

Learn about promoting choice, direction and control for those with serious mental illnesses.

Contact Info

Regular Business Hours: 8 a.m. - 6 p.m. CT
After Hours: 6 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free: 1-800-424-4399
TTY: 1-800-424-4416
Fraud & Abuse: 1-800-488-2917
Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call the Provider Service Line 1-800-424-4396