Magellan Health


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Welcome to the Magellan website.  This site is for Coordinated System of Care (CSoC) members in Louisiana, their families and friends, and providers.  We serve thousands of members across the state.

URAC logo

BBB logo

Quick Tips for Stakeholders

CSoC Member Handbook

Becoming a Provider

CSoC Provider Handbook

CSoC Standard Operating Procedures

CSoC MCO Referral Form


For Members

Provider Search

Provider Search



Louisiana Warmline

Getting Care

Getting Care

It is important for you to know what your behavioral health benefits are and how to use them. Learn about these services here.

Your Rights & Responsibilities

Prepare for Your Appointment

Helpful video's for Members and Families

Getting help for mental health challenges

Taking medication:  It's your choice

Do you have a grievance (member complaint)?

A grievance is when you tell us that you are not satisfied with the services you received.  Click here to see how you can tell us.

Member Handbook

Member Handbook

We encourage you to make the best use of your Magellan plan. Your member handbook includes details about what is included in your benefits. It also tells you how we can help you.

For Providers

Providing Care

Providing Care

Click below for information designed to assist you in your treatment of Magellan members in Louisiana:

Getting Paid

Getting Paid

Check Claims (sign in required)

Submit Claims (sign in required)

Provider Manual



Magellan offers a variety of resources to our providers, including training events, e-courses, demos of our online tools, and more

Provider Training and Events

Louisiana Achieve Training

Online Training

Resiliency & Recovery E-Learning Center


Upcoming Events/Training

For All Stakeholders 

Transition of the LBHP into Bayou Health

 Do you have questions?

Recent Crisis in Lafayette

Violence in our community - We are Resilient!

Hurricane Season 2015

Are you prepared!

 Subscribe to our quarterly e-newsletter Louisiana's Behavioral Health - In the News! & community updates


For Providers

CA to Decommission

What providers need to know?

Interested in becoming a CANS Certified Provider for CSoC?
Currrent issue of Partnership Provider News!
Providers:  Updating your practice data is easier than ever!

Our enhanced online Provider Data Change Form makes it quick and convenient to update your email addresses, office locations, business hours, staff rosters and more, in real-time. Go to, securely sign in, then click Display/Edit Practice Information.

Magellan's Third Thursday Provider Calls

Have a question?  Providers can contact their assigned PRL directly, or call 1-800-424-4399 and ask to speak to today's on-call PRL.


Provider Training Dates Announced


Recovery & Resiliency
Recovery & Resiliency E-Learning Center

These free courses show how to give people the power to meet their behavioral health goals. They were developed by Magellan and other national behavioral health experts.

Family Members

Information for parents and family members of service recipients. Read More...

Quick Links

Video: LBHP Community & Provider Forums

Get Involved

Volunteer activities.

Your Thoughts Matter


Share your opinions and feedback about Magellan of Louisiana.

Contact Us

Recovery & Resiliency


Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Contact Info

Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free: 1-800-424-4399 or 1-800-424-4489 after 11-30-15

TTY: 1-800-424-4416

Fraud & Abuse: 1-800-488-2917 (DHH)

For Magellan Providers
Email Us or Call 1-800-424-4399 or 1-800-424-4489 after 11/30/15