Magellan Health


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Training & Events

Provider Calls & Webinars

Specific Provider Inquiries

For specific problem resolution, providers are encouraged to contact their assigned Provider Relations Liaison (PRL) directly, or call 1-800-424-4399 and ask to speak to today's on-call PRL.

Third Thursday Provider Calls:

These are topic driven provider calls intended to create a learning platform which fosters a deeper understanding of the many facets of providing services within the LBHP network.

Every Third Thursday, 12 noon to 1 pm

Call into 1-888-205-5513

Pass code:  827176

November 19th, 2015   Provider Call Agenda:

Would you like to suggest a topic for future calls?  Please email your suggestion to


New Provider Orientation Webinars

Visit Provider Trainings & Forums to access this webinar recording, agenda and references


Clinical Advisor System Calls and Webinars

Find information on Clinical Advisor-specific calls and webinars on the Clinical Advisor Training page.

Magellan In Louisiana Webinars

Appropriate Use of Psychotropic Drugs in Children and Adolescents

(Recorded October 15, 2013)

See our clinical monograph webinar presentation which includes a first-in-industry summary of psychotropic drugs commonly prescribed for children, the FDA approval age, pediatric dosage level, and warnings.

Inpatient Psychiatric Facility Webinar 

(Recorded February 24, 2012)

Specifically geared toward psychiatric facilities' clinical staff who are involved in utilization review, this webinar addresses initial and concurrent reviews, as well as service authorization criteria.

Addictive Disorders Residential Facilities Webinar

(Recorded February 27, 2012)

In this webinar we discuss information regarding eligibility, the clinical review process and the use of American Society of Addiction Medicine (ASAM) guidelines of care.

This storm forever changed much of our Louisiana Gulf Coast landscape and it certainly redefined disaster response for our nation.

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Recovery & Resiliency


Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Contact Info

Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free:  1-800-424-4489 

TTY: 1-800-424-4416


For Magellan Providers
Email Us or Call 1-800-424-4489