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Training & Events

Provider Calls & Webinars

Specific Provider Inquiries

For specific problem resolution, providers are encouraged to contact their assigned Provider Relations Liaison (PRL)directly, or call 1-800-424-4399 and ask to speak to today's on-call PRL.

Third Thursday Provider Calls:

These are topic driven provider calls intended to create a learning platform which fosters a deeper understanding of the many facets of providing services within the LBHP network.

Every Third Thursday, 12 noon to 1 pm

Call into 1-888-205-5513

Pass code:  827176

October 16th, 2014 Provider Call Agenda:

  1. Announcements!
  2. Magellan Websites - Resources & Self-Service Functions for Providers
    • Presented by Beverly Hunter, Provider Trainer
  3. Presentation Handouts - Part 1 & Part 2
  4. Question & Answer on Presentation & Announcements

 Special Note:  December's Provider Call will be on December 11th (2nd Thursday)

 Would you like to suggest a topic for future calls?  Please email your suggestion to LAProviderQuestions@MagellanHealth.com.

 

New Provider Orientation Webinars

Agenda
  • Introduction to the LA Behavioral Health Partnership
  • Magellan Key Staff Contacts
  • Provider Resources & Support Documents
  • Website Resources
  • Claims Submission Options in LA
  • Forms
  • LA Provider Dashboard
  • Special Population Assessments / Certified Providers
  • Question & Answer

This orientation is a general overview for new providers to the LA Behavioral Health Partnership and is not intended as a replacement to the specific technical assistance which can be coordinated through your Provider Relations Liaison (PRL).

Click here for webinar dates, times and attendance logistics.

Clinical Advisor System Calls and Webinars

Find information on Clinical Advisor-specific calls and webinars on the Clinical Advisor Training page.

Magellan In Louisiana Webinars

Appropriate Use of Psychotropic Drugs in Children and Adolescents

(Recorded October 15, 2013)

See our clinical monograph webinar presentation which includes a first-in-industry summary of psychotropic drugs commonly prescribed for children, the FDA approval age, pediatric dosage level, and warnings.

 

Inpatient Psychiatric Facility Webinar 

(Recorded February 24, 2012)

Specifically geared toward psychiatric facilities' clinical staff who are involved in utilization review, this webinar addresses initial and concurrent reviews, as well as service authorization criteria.

 

Addictive Disorders Residential Facilities Webinar

(Recorded February 27, 2012)

In this webinar we discuss information regarding eligibility, the clinical review process and the use of American Society of Addiction Medicine (ASAM) guidelines of care.

 

Youth Residential Introductory Webinar

(Presented on September 27th, 2012)

This webinar: 

  • Introduced the new service array of the Louisiana Behavioral Health Partnership (LBHP), including the Coordinated System of Care
  • Discussed how the Coordinated System of Care enhances the services of youth residential providers
  • Outlined procedural expectations of youth residential providers, and
  • Presented transition planning and training timeline

Click here for a printable copy of the slides presented at the September webinar.

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Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Promoting Choice

Learn about promoting choice, direction and control for those with serious mental illnesses.

Contact Info

Regular Business Hours: 8 a.m. - 6 p.m. CT
After Hours: 6 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free: 1-800-424-4399
TTY: 1-800-424-4416
Fraud & Abuse: 1-800-488-2917
Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call the Provider Service Line 1-800-424-4396