Provider Calls & Webinars
Specific Provider Inquiries
For specific problem resolution, providers are encouraged to contact their assigned Provider Relations Liaison (PRL) directly, or call 1-800-424-4399 and ask to speak to today's on-call PRL.
Third Thursday Provider Calls:
These are topic driven provider calls intended to create a learning platform which fosters a deeper understanding of the many facets of providing services within the LBHP network.
Every Third Thursday, 12 noon to 1 pm
Call into 1-888-205-5513
Pass code: 827176
November 20th, 2014 Provider Call Agenda:
Louisiana's Coordinated System of Care - Statewide Implementation!
- Presented by Brandi Johnston, Magellan Care Management
Question & Answer on Presentation & Announcements
Special Note: December's Provider Call will be on December 11th (2nd Thursday)
Would you like to suggest a topic for future calls? Please email your suggestion to LAProviderQuestions@MagellanHealth.com.
New Provider Orientation Webinars
- Introduction to the LA Behavioral Health Partnership
- Magellan Key Staff Contacts
- Provider Resources & Support Documents
- Website Resources
- Claims Submission Options in LA
- LA Provider Dashboard
- Special Population Assessments / Certified Providers
- Question & Answer
This orientation is a general overview for new providers to the LA Behavioral Health Partnership and is not intended as a replacement to the specific technical assistance which can be coordinated through your Provider Relations Liaison (PRL).
Click here for webinar dates, times and attendance logistics.
Clinical Advisor System Calls and Webinars
Find information on Clinical Advisor-specific calls and webinars on the Clinical Advisor Training page.
Magellan In Louisiana Webinars
Appropriate Use of Psychotropic Drugs in Children and Adolescents
(Recorded October 15, 2013)
See our clinical monograph webinar presentation which includes a first-in-industry summary of psychotropic drugs commonly prescribed for children, the FDA approval age, pediatric dosage level, and warnings.
Inpatient Psychiatric Facility Webinar
(Recorded February 24, 2012)
Specifically geared toward psychiatric facilities' clinical staff who are involved in utilization review, this webinar addresses initial and concurrent reviews, as well as service authorization criteria.
Addictive Disorders Residential Facilities Webinar
(Recorded February 27, 2012)
In this webinar we discuss information regarding eligibility, the clinical review process and the use of American Society of Addiction Medicine (ASAM) guidelines of care.
Youth Residential Introductory Webinar
(Presented on September 27th, 2012)
- Introduced the new service array of the Louisiana Behavioral Health Partnership (LBHP), including the Coordinated System of Care
- Discussed how the Coordinated System of Care enhances the services of youth residential providers
- Outlined procedural expectations of youth residential providers, and
- Presented transition planning and training timeline
Click here for a printable copy of the slides presented at the September webinar.